Monday, February 10, 2020
Conversation advancers to use in a lot of situations only once you’ve built trust:
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Questions to dig deep:
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What is the most important thing for us to talk about?
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What's going on relative to this issue?
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How is it impacting you?
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Who else is affected?
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If nothing changes, what are the implications?
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How have you contributed to this situation?
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What is the ideal outcome?
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What is the most potent step you can take to begin resolution?
Debrief this conversation by asking yourself:
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Was I genuinely curious about this person and their reality?
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Did I work to understand reality from where he/she stands?
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Did feelings get expressed?
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What parts of me failed to show up?
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Who did most of the talking?
App of the week:
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HAPPY HAPPY AND ENJOY
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